Below you will find an overview of the most frequently asked questions and their answers regarding our services.
Custom Sneakers
What are Custom Sneakers?
We can also give worn shoes a second life, including refreshing the color, etc. (only after consultation, this is not possible for every shoe)
Does the paint stay on leather?
Which shoes should I have customized?
For shoes that have already been worn, we first provide a deep clean. This results in a higher price.
How much does a pair of custom sneakers cost?
Starting price baby booties (incl. shoes and box): from €70
Starting price kids customs (excl. basic shoe): from € 100
Starting price for adult customs (excl. basic shoe): from € 150
Starting price logos (excl. basic shoe): from €80
Custom shoes are not cheap, but contact us and we can come up with a design together within budget!
The prices of cleanings and repairs are always on request. We first discuss the options with you after analyzing the sneakers.
The prices of Bespoke sneakers are also only on request. Please note that Bespoke sneakers are built from scratch and are completely handmade. This means that the price is also de facto in the higher price range.
To order
How do I order a pair of customs?
Digital designs are part of our service.
If we provide the basic shoe, we will ask for the price of this basic shoe as an advance. If you provide the shoes yourself, we ask for 25% of the agreed price as an advance. One week before we start your project, you will receive a payment reminder for the remaining amount. This must be completed before we start on the shoes.
During the process we will always keep you informed with photos so that you can follow everything and look forward to your new sneakers!
Click here to place your request.
Can I send an example of what I want?
How do I discuss my custom?
Can I order a gift voucher?
To redeem this gift voucher, please contact us.
Pay
How can I pay?
Shipping and delivery
What is the delivery time?
Urgent orders are also always possible, subject to an additional surcharge.
!!!Please note: Orders for the holidays (Christmas, communion, spring festival,...) may take longer! Therefore, please pass this on in time!
Is shipping possible?
Return or cancel
Can I return or cancel?
Returns are not possible! All our shoes are custom made with a personal design. So make sure you provide the correct size of the shoes!!!
After-sales service
If a problem occurs, will I receive after-sales service?
However, we are not responsible for damage due to use.